Professional references are available upon request. Please contact me for a list of people who are happy to speak to my abilities as a technical communicator. The endorsements included below are from my direct supervisors and colleagues. The comments included below were feedback received from my professors on various assignments during my studies at the University of Alabama in Huntsville and Purdue University, School of Engineering and Technology.

Endorsements

“Ms. Morrow was an indispensable part of the Joint Federated Assurance Center (JFAC) Cyber Support Task during a performance-critical period when short-handed, we faced critical deadlines for several deliverables. Despite juggling simultaneous tasks, Meg was able to interpret what the customer wanted in terms of the final deliverables, delegate work based on subject matter expertise, provide valuable input that guided the direction of the documents, and polish the final products into usable documentation for future use by software development programs. Over the course of the project, she demonstrated her analytical and research abilities, intellectual independence, interpersonal skills, maturity, and oral and written communication experience. I know Meg’s competence in these areas will ensure her many successes throughout her career.”

Jennifer Frick
Senior Technical Analyst, DESE Research

“Meg possesses uniquely potent workforce differentiation which can be expressed by the combination of Calvinist work ethic, technical writing competency, and speed of production. As a technical SME, I was extremely impressed by her ability to quickly amend and bolster writing products by combining techniques involving independent research, author interviews, and cross-examination. Meg is self-motivated and works hard to deliver value to her team, firm, and customers. Put simply, Meg’s good people.”

Bernard Avenatti, PMP, CISSP, CISM, CEH, CDPSE, AIE, CSM
Cyber Instructor, AL School of Cyber Technology and Engineering

“Megan Morrow epitomizes the hardworking, innovative, and motivated employee that any team would need to succeed in a fast-paced, dynamic work environment. Her introduction to the U.S. Army Yuma Proving Ground’s Reports Quality Team was during a time period of very high workload and low staff numbers. Her ability to adapt to the immediate requirements and adjust her focus to accomplish the mission became a skill that I relied on as her lead. Megan accepted any challenge I sent her way, which I did regularly with the confidence that the task would not just be completed, but likely would result in a better product than was requested. When presented a new process for accepting funds, Megan stepped up to not only refine the process, create usable and effective templates, and develop training materials, but also worked with the Test Officers to ensure they understood the process. Every aspect of this task was outside what would normally be considered her area of responsibility but she saw a potential shortfall in our ability to meet this new requirement and she took it on to ensure mission success. Megan’s attitude of determination to ensure others succeed and that success is accomplished through teamwork was exemplified in every task she tackled. Her thirst for knowledge, willingness to learn, and desire to complete a job to the best of her ability made her an invaluable member of my team.”

Rachael Sanchez
Program Analyst, U.S. Army

“Megan Morrow was an integral team member of New Mexico State University’s (NMSU) Admissions Office during a time when the university expanded its marketing and student outreach within New Mexico, Arizona, and California. Her meticulous approach to assisting students through the admissions process led Megan to be selected to recruit in the largest school district in New Mexico. She used her strong interpersonal skills and diverse background to develop a strong rapport with students, parents, and counselors. Through her efforts, Megan was able to create a strong NMSU presence in New Mexico’s largest city—Albuquerque, as well as Arizona and southern California. NMSU’s Director of Admissions witnessed and valued Megan’s dedication, work ethic, ability to connect with students, and professionalism at such a high level that she was selected to be the primary recruiter in Arizona and California. Ms. Morrow was successful at NMSU due to her adapt her skillset—strong interpersonal skills, attention to detail, dedication to the task at hand—to meet the priorities of the office and institution. The ability to adapt one’s skill set to a new work environment is hard to learn, but Megan showed this ability during her tenure at NMSU and this will help her succeed in any career opportunity.”

Dr. Noel Martinez
Senior Economist, New Mexico Department of Finance and Administration

 

Feedback

EDITING FOR ACCESSIBILITY: “Great job with the formatting. You did a good job organizing this more clearly. You made the font bigger and added more white space. Good work with the headers and reformatting the table…Great job with the alt text and making the link descriptive.”

QUERYING AUTHORS: “You do a good job querying for the issues that you cannot resolve yourself…your queries are clear and respectful overall.”

CORPORATE VOICE EDIT: “Great edits. You really applied the style guide and basic editing strategies to improve this document…Great description of the edits you made and good references to the style guide.”

EDITING FOR ACCURACY: “Excellent work, Meg! You caught just about everything, more than anyone else in the class. Very careful research here and good queries.”

TOPIC-BASED AUTHORING (USER GUIDE): “Good headers. You do a good job writing from a task-based and user-based perspective…Great consistent and clear topic structure…Great screenshots and great visual emphasis on the important parts of the screenshot…Terrific formatting overall. This guide is easy to navigate and key information is easy to find. The color scheme works well (and the black side bar works well for the website).”

Dr. Ryan Weber
Director of Business and Technical Writing, The University of Alabama in Huntsville

USABILITY HEURISTICS: “Great job of laying out the issues and clearly drawing connections to your redesigned areas.”

HI-FIDELITY PROTOTYPING: “Creates visual appeal with features that highlight and enhance specific content…Exceeds the requirements and expectations of the document…Prose and grammar usage appropriate to the report.”

Dr. Joy Robinson
Professor for CM/EH 662: Information Architecture, The University of Alabama in Huntsville

PROJECT PLANNING: “Your document tells a compelling story and documents well your plans and your qualifications to carry out this project. I'm excited to see what's to come!”

VISUAL TECHNICAL COMMUNICATION: “Beautifully executed, Meg. It's been exciting to watch your documents develop and the engaging story of Michele Ladder Company Airbnb unfold. I anticipate that these materials will be very well received by your intended audience.”

GUIDE TO MAINTAINING DOCUMENTATION: “Exceptional work, Meg. I hope your documents - and this documentation - receive plenty of use in the year(s) ahead.”

Dr. Christine Fitzpatrick
Professor for TCM 53000: Advanced Visual Technical Communication, Indiana University-Purdue University Indianapolis